Support
Frequently Asked Questions
Answers to the questions we hear most about buying laptops from LaptopOffers.lk. Can't find what you're looking for? Contact us.
Are the laptops sold on LaptopOffers.lk genuine and brand new?
Yes. Every laptop sold on LaptopOffers.lk is 100% genuine and brand new, backed by official manufacturer warranty — never refurbished or grey-market stock.
Do laptops come with an official warranty?
Yes. All laptops are covered by official brand warranty. If you ever need to make a claim, our support team will guide you through the process.
Which laptop brands does LaptopOffers.lk sell?
We stock laptops from leading brands including HP, ASUS, Dell, and Lenovo, spanning categories for study, work, business, and gaming.
Do you deliver island-wide in Sri Lanka?
Yes, we offer island-wide delivery across Sri Lanka. Contact our team by phone, WhatsApp, or email for a delivery estimate for your area.
Can I see the laptops in person before buying?
Yes. You can visit our showroom at Unit No. 1F01, 1st Floor, Unity Plaza, Colombo 04, or our head office at 445A, T.B. Jayah Mawatha, Colombo 10. Both are open Monday to Saturday, 9.00 AM to 6.00 PM.
What payment methods do you accept?
We accept secure card payments (Visa and Mastercard) through our encrypted checkout. Contact our sales team for details on any other payment options.
What if my laptop arrives with a defect?
Every laptop is covered by manufacturer warranty from day one. If you receive a defective unit, contact our support team right away and we'll guide you through the warranty process.
How can I contact customer support?
Call our hotline on +94 70 251 0483 or our showroom on +94 112 506 652, email online@laptopoffers.lk, or use the form on our Contact page. We reply within 24 hours, Monday to Saturday, 9.00 AM to 6.00 PM.
Can I compare laptops before choosing one?
Yes — use our Compare Laptops tool to see specifications side-by-side and find the right laptop for your needs and budget.
Can I build a custom desktop PC through LaptopOffers.lk?
Yes, our Build PC tool lets you select components — processor, motherboard, storage, and more — and configure a custom desktop build.
