Privacy Policy
Effective Date: 25 July 2026
Last Updated: 25 July 2026
Welcome to LaptopOffers.lk ("LaptopOffers.lk", "we", "our", or "us"). We are committed to protecting your privacy and safeguarding your personal information in accordance with the Personal Data Protection Act, No. 9 of 2022 of Sri Lanka, the Electronic Transactions Act, and other applicable laws governing electronic commerce in Sri Lanka.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, purchase products, or communicate with us.
By using www.laptopoffers.lk, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Company Name (if applicable)
- Account Login Information
- Order History
- Product Reviews and Ratings
Payment Information
Payments are processed securely through authorized payment gateway providers. We do not store your debit card, credit card, or banking credentials on our servers.
Technical Information
When you visit our website we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Statistics
- Cookies
- Session Information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Create and manage your account
- Verify your identity
- Process warranty claims
- Provide customer support
- Send order confirmations
- Notify you about shipping updates
- Improve website performance
- Detect fraud and unauthorized activities
- Respond to inquiries
- Send promotional offers (only where permitted)
3. Cookies
LaptopOffers.lk uses cookies to improve your browsing experience.
Cookies help us to:
- Remember your shopping cart
- Save login sessions
- Improve website performance
- Understand visitor behaviour
- Personalize your experience
You may disable cookies in your browser, although some website features may not function correctly.
4. Google Analytics & Third-Party Services
We may use trusted third-party services including:
- Google Analytics
- Google Ads
- Facebook Pixel
- Payment Gateway Providers
- Courier Partners
These services may collect limited technical information necessary to provide their services.
5. Marketing Communications
With your permission, we may send:
- Promotional offers
- Product launches
- Discount campaigns
- Seasonal sales
- Newsletter updates
You may unsubscribe at any time using the unsubscribe link or by contacting us.
6. Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared only with trusted third parties when necessary, including:
- Delivery and courier companies
- Payment service providers
- Warranty partners
- Service providers supporting our website
- Government authorities where required by law
7. Data Security
We implement reasonable technical and organizational measures to protect your information, including:
- SSL Encryption
- Secure Hosting Infrastructure
- Firewalls
- Access Controls
- Password Protection
- Regular Security Updates
While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.
8. Account Security
You are responsible for:
- Keeping your password confidential
- Protecting your account credentials
- Not sharing login information with others
Please notify us immediately if you believe your account has been compromised.
9. Order Information
When you place an order we may retain:
- Purchased Products
- Order Number
- Payment Status
- Shipping Details
- Delivery Information
- Warranty Information
This information is maintained for customer service, warranty support, accounting, and legal compliance.
10. Children's Privacy
LaptopOffers.lk is not intended for individuals under the age of 18 without the consent of a parent or legal guardian.
We do not knowingly collect personal information from children.
11. Your Rights
Subject to applicable Sri Lankan law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information where applicable
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Request information about how your personal data is processed
We will respond to valid requests within a reasonable period, subject to legal obligations.
12. Data Retention
We retain your personal information only for as long as necessary to:
- Complete transactions
- Provide customer support
- Fulfil warranty obligations
- Comply with tax, accounting, and legal requirements
- Resolve disputes
- Prevent fraud
When information is no longer required, it will be securely deleted or anonymized.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
14. International Data Transfers
Some of our service providers may process information outside Sri Lanka. Where this occurs, we take reasonable steps to ensure your personal data is protected in accordance with applicable laws.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
16. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
LaptopOffers.lk
Website: https://www.laptopoffers.lk
Email: online@laptopoffers.lk
Hotline: +94 70 251 0483
Showroom: +94 112 506 652
Legal Notice
This Privacy Policy is designed to align with the Personal Data Protection Act No. 9 of 2022 (Sri Lanka) and general e-commerce privacy practices. Depending on your payment providers, warranty partners, or international operations, you may wish to have this policy reviewed by a Sri Lankan legal professional before publication.
